Frankley Health Centre > Prescriptions

Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. The Black Box will also be back in the porch for those that do not have access to the app.

We do not take repeat prescription requests over the phone or email.

Request prescription using GP online system

Manage repeat prescriptions via our online service. Log in and select an option.

Login for Online Services Register for Online Services

Not registered for Online Services yet? Request medication online without a log in with the Prescription Request Form.

Collecting your prescription

Please allow three full working days (72 hours) for prescriptions to be processed and remember to take weekends and bank holidays into account, and extra time for your Pharmacy to process your prescription.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at any pharmacy that accepts repeat prescriptions.

Non-urgent advice: Why can’t I get a prescription for an over-the-counter medicine?

Please don’t ask your GP for medicines which can be bought at the pharmacy. A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.

Further information about OTC medicines is available from NHS UK

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to the Medicines A to Z

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy near you

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation. You can discuss issues with pharmacy staff without being overheard.